The dedicated Patient Caregiver, who takes care of patients comprehensively from the first contact, provides assistance, dispels doubts, offers support, and stays in touch with the patient at every stage of treatment.
We achieve maximum comfort and safety through individual video meetings. The Patient Caregiver provides instruction and assistance in the use of the therapy recommended by the doctor. They are always ready to talk, advise, and answer most of your questions.
Filling out the application form
Providing information about your health condition
Creating a patient account in our system
Medical Consultation
The first teleconsultation visit is similar to a video conversation, with the doctor on one side and the patient on the other.
Before starting the medical part, the doctor is obliged to verify whether the patient is the right person. The patient will be required to present an ID card or other document confirming their identity and provide their PESEL number. The number will be necessary for issuing prescriptions for medications if there is a valid reason for it.
At this stage, the doctor will ask some additional questions to thoroughly understand your health issue. They will help determine the best form of therapy for your case. The doctor will also decide whether to start therapy or order additional tests if necessary.
Usually, after 3-4 weeks, the second appointment (teleconsultation) takes place, and it is shorter than the first one. Its purpose is to check whether the prescribed medication is producing the desired therapeutic effects and what can be done to achieve better therapy results.
You don’t have to leave your home or get stuck in traffic to talk to a specialist doctor and receive a sick leave or e-prescription. Take advantage of the free support from Patient Caregiver, who will guide you through all the stages of the treatment process within your therapy.
E-prescription, which you can easily fulfill at the pharmacy by providing only your PESEL number and the PIN code that will be sent to your phone number.
Free support from a Patient Care Advisor, the option to consult with an on-call doctor, as well as access to educational visits such as individual vaporization instruction, will help you ensure that you are following the doctor’s recommendations correctly.
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